Be cautious if you are contacted unexpectedly by the support center of a big technology corporation offering help with technical issues Never share online banking login information or passwords with anyone.ģ. Never give anyone you don’t know access to your devices.Ģ. All sessions utilize military-level encryption among other security measures.”ĪnyDesk advises its users to follow three basic rules:ġ. Users must authorize all connection requests before granting access to their device. Every user has access to AnyDesk’s resources to avoid fraud attempts along with a real-time reporting system manned by a support team. “The danger of misuse is why we encourage and warn users after downloading AnyDesk to never share information with anyone they do not know or trust. We are committed to doing everything in our power to help end these scams. Millions of professionals worldwide depend on AnyDesk to securely connect to work computers and help with technical issues. “Misusing our platform and other remote platforms in this way is immoral and unacceptable. It even has a warning for people using its product.

“He could’ve gotten into a lot of mischief,” she added.ĪnyDesk is aware of the problem. Luckily, she didn’t fall for it, and she hung up on the person. “The app said ‘remote control.’ That just stuck with me because I thought something’s wrong,” she said. The scammer asked her to download AnyDesk. Jamie Sparks reached out about a scam involving an online return. Timpani said the person was able to access her bank account, which led to a bigger scheme that ended up costing her $23,000. “And I didn’t know that that was going to give him remote access to my computer, but it did.” “And then he starts telling me to do all these steps on my computer, and one of them was to go to AnyDesk,” she said.

Karla Timpani says she was a victim, falling for a scam involving gift cards.

Scam victims are noticing a trend: hackers manipulating the popular computer software called AnyDesk.ĪnyDesk is a legitimate software program that allows someone to take control of your computer if you need help with a technology issue.

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